FAQ's


 Where are you based?

We are based in Australia in the bustling city of Sydney. 

How much is shipping?

We offer free global shipping on all products. 

How long will it take for my bands to arrive?

On average, orders will arrive in around 14 business days. We will always try to get your products to you faster, however timings could be affected by public holidays and customs clearance.

What payment methods do you accept?

We accept major debit cards and credit cards (American Express, Mastercard and Visa).

Can I request a 'Change of Mind' Refund? 

Unfortunately we can only process refunds for faulty and/or damaged bands.  

Still not getting your answers?

Email us anytime at info@bandify.com.au.